Information & Policies

FRYZE Help Center

Shipping, returns, lifetime warranty, payment, personal data: all our policies, clear and in one place.

Your Order

Processing times, shipping methods, package tracking, and lost or damaged packages.

15 days to change your mind, return conditions, size or color exchanges.

Your jewelry loses its shine or has a manufacturing defect? We replace it (Article 10 of the Terms of Sale).

Legal Information

Orders, prices, payment, right of withdrawal, and legal warranties.

What data we collect, why, and your rights (GDPR).

Website publisher, hosting, and intellectual property.

Manage your data sharing and advertising preferences.

All the information you need to contact us.

WhatsApp, SMS, email, or form: choose what works for you.

Didn't find your answer?The FRYZE team will respond within 24 to 48 hours.